This notice was sent to all Mayo Clinic employees today, indicating that a phone scam has been targeting Rochester residents, claiming that their Mayo Credit Union credit card has been compromised, and they need to call an 1800 number to “verify the account”. Please be very cautious of anyone asking your credit card information over the phone, or online!
Full notice:
Several people in the Rochester area have been the target of a phone scam that uses the Mayo Credit Union name in an attempt to collect credit card information.
Reports indicate the phone call is from an automated system telling the recipient the Mayo Credit Union is calling them to let them know their credit card has been compromised or is overdrawn. The call recipients are asked to enter their “16 digit number” to verify account information along with an expiration date for the card.
If you receive one of these phone calls, do not enter any information. This is an attempt to gather credit card information to be used for illegal purposes. Mayo Employees Federal Credit Union would not call members and ask for this type of information.
There has been no breach of Mayo Employees Federal Credit Union records. The calls are being made randomly to Rochester phone numbers regardless of whether or not the numbers are published. People have received these calls at both work and home locations.
Credit union staff are working with the Rochester Police Department and Mayo Security to try to end this scam. If you feel you may have inadvertently given someone your account information, contact the credit union’s Phone Center at 507-535-1460 or stop into a credit union branch for assistance.
